Emergency Helpdesk Service

Our Emergency Helpdesk Service provides emergency cover for a range of companies where there is a need to provide an Emergency Helpline to their customers whether they be retail customers, trade customers or public sector clients. Our staff are fully trained to provide a sympathetic and helpful response in any emergency.

Lone Worker Protection Service

A key service for protecting staff that are working on their own either in the community, forestry, security or other similar roles where they are out of contact for periods of time and their employer is unaware of their location. Our service provides a lifeline to those people, ensuring that they know that someone always knows where they should be and whether they are in trouble.

Call Overflow Service

We provide a call overflow service to a wide range of businesses, charities and public sector organisations. Our call operators are available 24 hours a day and seven days a week to ensure that your calls are always answered.

Switchboard Service

We are experienced in providing remote switchboard services that can manage all your calls, patching them through to the right person in your organisation day or night. The service is tailored to your needs and is seamless, meaning that your callers are unaware that an outsourced operation is answering your calls.

Out of Hours Service

Out of Hours call coverage for many organisations can be essential but expensive. We provide a complete out of office hours service that ensures all your calls are answered personally and professionally as well as cost effectively, whatever sector you operate in.

Telephone Ordering

Whether your business is ecommerce, mail order or direct sales we can manage all your telephone ordering 24/7. Our experienced team work with a range of businesses, charities and public sector organisations to provide a secure and knowledgeable service to their customers.

Outbound Services

We have the resources to provide a range of outbound services for our customers. Whether you need to be in contact with large numbers of people very quickly or want to carry out market research, we can help.